Free export guide — updated August 2026

Written by Seth Wise — the engineer who answers if you ever use the contact form.

How to get your data out of IntraVet

Written for practice managers, not IT departments. No vendor cooperation required, no email wall, and an honest account of what you can do yourself. If you finish this guide and do the whole thing on your own, that's a good outcome — that's why it exists.

The short answer: back up the whole server and verify the backup restores, record your in-app record counts, run every built-in export to CSV, copy the document and image store wholesale, then check the exports against your counts. The full steps — and what the built-in exports miss — are below.

What's happening to IntraVet

Patterson Veterinary's own support page states it is "no longer making updates or enhancements to any version of IntraVet." Per the same page, that means no new features, no new or fixed integrations, no lab or payment-processor updates, and no operating-system compatibility updates — including for Windows changes. Support on existing functionality continues only for active IntraVet Service Club members, with phone support billed at $199 per 30 minutes. (Patterson support page, answer 45135 — verified 2026-08-12)

Two dates from that page matter more than any rumor:

January 1, 2027 — medical-reminder functionality becomes limited.
After 2030 — medical reminders and inventory expiration dates "will no longer function as expected."

On January 27, 2026, Patterson announced it had acquired full rights to NaVetor and relaunched it with "special offers on subscriptions, data conversions, training, and additional onboarding support." Patterson calls NaVetor "the path forward" and "the only PIMS solution to receive ongoing development and updates." (GlobeNewswire, 2026-01-27; Patterson support page — verified 2026-08-12)

Translation: there is no shutdown date. There is an end of development, a published decay schedule, and a promoted successor. Your data isn't in danger this week — which makes this the best possible time to get a complete, verified copy of it out.

Where your data actually lives

IntraVet is on-premise software: everything lives on your own server, in the application's database plus a document/image store. There are two product lines — IntraVet VO Classic and IntraVet SQL — and they store data differently, so the first real step of any extraction is knowing which one you run, and which version.

Your version is in the application's Help / About screen — screenshot it.
Your Patterson paperwork (Service Club membership, invoices) names your product line.
One version fact worth knowing: on Windows 11, IntraVet VO Classic must be on version 355. (Patterson hardware-requirements guide — verified 2026-08-12)
Ask whoever maintains your server where the IntraVet data folder and the document/image store live — and confirm both are inside your backup.

What Patterson's conversion offers — and what to ask

The NaVetor relaunch includes subsidized data conversions. What Patterson does not publish — anywhere we could find as of August 12, 2026 — is a field-level list of what a conversion carries and what it leaves behind. That's not an accusation; it just means you can't evaluate the offer from the outside. So put five questions to any migration team — Patterson's, ours, anyone's — in writing:

Do attachments and images carry — every document, radiograph, and scan, linked to the right patient?
Does the full financial history carry, or only open balances?
Do audit trails carry, where your installation has them?
Do custom fields carry — mapped to what, exactly?
Do closed and inactive records carry — former clients, deceased patients, archived accounts?

Whatever answers come back, you'll want your own complete copy first. That's the rest of this guide.

Extracting your data yourself, step by step

This is the shape of the job on any on-premise practice system; your exact menus depend on your line and version. Nothing here requires the vendor's involvement.

Identify your line and version

VO Classic or SQL, and the version number, from Help / About. Everything downstream depends on this.

Take a full server backup first — and verify it restores

Before touching anything: a complete backup of the server (database and document store), restored once somewhere safe to prove it works. A backup that has never been restored is a hope, not a backup.

Record your counts from inside the app

Open each module and note its record counts — patients, appointments, reminders, inventory, ledger totals. Screenshots are perfect. These numbers are your yardstick: any export that can't match them is incomplete.

Run every built-in export and report

Work through the reporting and export menus: patient lists, appointment history, financial reports, inventory, reminders — to CSV or another open format wherever offered. Name the files by module and date.

Copy the documents and images store

The exports above rarely include the scanned records, radiographs, and photos. Locate the document/image store on the server and copy it wholesale, keeping the folder structure intact — that structure is often what links files to patients.

Verify counts against your yardstick

Compare each export's row count to the in-app number from step 3. Open a sample of documents from the copied store. Check that your oldest records and your newest ones both survived.

Store two copies, one offline

Two complete copies, different places, one disconnected from the network. Label them with the date and the version they came from.

How to verify you got everything

DIY verification checklist

per-module counts match in-app numbers□

random sample of documents opens correctly□

oldest record present in exports□

newest record present in exports□

custom fields appear in exported files□

backup restore tested, two copies, one offline□

Run this while IntraVet still works — while re-exporting is still possible. The expensive rescues are the ones that start after something breaks.

Keep this guide handy: · watch IntraVet — one email if its status changes · the 5 questions to ask any migration team (printable)

Your three options from here

Do it yourself

This guide plus the verification checklist. Genuinely workable for many practices — the built-in exports plus the document store cover a lot of ground.

Take Patterson's conversion

Subsidized, per the relaunch offers. Ask the five questions in writing first, and keep your own verified copy regardless — the copy is yours either way.

The Rescue Kit

Fixed price from $9,500: both IntraVet lines, every record type, a signed validation report, and landing in NaVetor, any PIMS, or a searchable archive.

See the IntraVet Rescue Kit →

Facts on this page. End-of-development statement, the Service Club support limitation, $199-per-30-minutes phone billing, the January 1, 2027 medical-reminder limitation, the post-2030 functional-decay statement, and the "path forward" / "only PIMS solution to receive ongoing development and updates" characterizations of NaVetor — Patterson support page (pattersonsupport.custhelp.com, answer 45135), retrieved 2026-08-12. NaVetor relaunch and conversion offers — GlobeNewswire announcement, 2026-01-27, retrieved 2026-08-12. Windows 11 / VO Classic version 355 requirement — Patterson hardware-requirements guide (answer 11388), retrieved 2026-08-12. Absence of a published field-level conversion scope — verified across Patterson and NaVetor public pages, 2026-08-12. Vendor dates and policies can change; check the linked sources for current statements. IntraVet, NaVetor, and Patterson are trademarks of their respective owners; Data Rescue Squad is independent and unaffiliated.

If you'd rather not spend the weekends on it

Done, validated, and signed off —
for a fixed price you'll have in 48 hours.

Book a 30-minute rescue call or send details first

Or read the IntraVet Rescue Kit and the sample validation report first.